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Account Manager/Customer Service Rep.

Job description ESSENTIAL DUTIES AND RESPONSIBILITIES · Maintain a positive, empathetic, and professional attitude toward customers at all times. · Respond promptly to customer inquiries. · Communicate with customers through various channels. (Phone, email, etc.) · Product Knowledge · Keep records of all customer interactions. · Communicate and coordinate with colleagues respectfully and efficiently. · Ensure customer satisfaction and provide professional customer support. · Recommend potential